Your AI operations assistant that acts, not just recommends.
Send a voice note. The problem disappears.
BitBit does not just tell you what to do — it does it. Order lookups, customer replies, task creation. Done.
Every decision follows your business rules. Returns, refunds, shipping — all handled correctly, every time.
See every decision, every tool call, every confidence score. Audit trail shows exactly why BitBit acted.
This week's impact for a brand like CheekyGlo with ~500 daily customer interactions
Handled automatically this week
Of support time this week
In support labor this week
See how much BitBit could save your business based on your current support volume
From message to resolution in seconds
Customer sends WhatsApp, email, or voice note
AI analyzes intent, looks up context, checks policies
Sends reply, creates task, or escalates if needed
You get a confirmation. Customer gets resolution.
Real scenarios BitBit handles automatically
Customer via WhatsApp
"Where is my order? I ordered the exfoliating gloves last week"
✓ Looked up order by email, found tracking, sent: "Hi! Your Original Exfoliating Glove is out for delivery today! Track it here: [link]"
Customer via Email
"I want to return my Sensitive Skin Glove, bought 2 weeks ago"
✓ Checked 30-day policy ✓ Confirmed unopened ✓ Drafted return instructions with RMA number
Xixi via Voice Note
"Hey, got an email from AusPost — 50 orders delayed in Melbourne..."
✓ Transcribed voice → Created task for Allen → Drafted delay notice template → Flagged affected orders
Angry Customer
"This is ridiculous! I'm contacting my lawyer about this..."
⚠ Legal threat detected → Immediately escalated to Xixi with full context → NO auto-reply sent
Your data stays yours
Approval before action
Full audit trail
You set the rules
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